Accessibility statement

This statement was drafted on October 15, 2025.

This content can also be read aloud using screen readers such as NVDA for Windows and VoiceOver for iOS. Alternatively, the “read page” feature available in the UserWay PRO accessibility widget can be activated.

Grand Hotel Nazareno Srl is committed to ensuring the accessibility of its website www.palazzotalia.com, in accordance with Legislative Decree No. 82 of May 27, 2022, implementing European Directive 2019/882.
Grand Hotel Nazareno Srl believes that it is a collective moral obligation to allow everyone to access information, products, or services without encountering obstacles or barriers, so that everyone can live with dignity, equality, and independence. For this reason, resources have been invested to make the website easier to use and more accessible to all, including people with disabilities.

In compliance with Legislative Decree 82/2022, the following information is provided:

1. Information on the evaluation of how the service meets accessibility requirements, specifying the applicable criteria;
2. General description of the service, in accessible formats;
3. Descriptions and explanations necessary to understand how the service works;
4. Description of how the service meets accessibility requirements;
5. Information demonstrating that the service delivery and monitoring processes ensure compliance;
6. Support and reporting of any accessibility issues.

1. Accessibility Requirements and Applicable Criteria
   The requirements for digital accessibility are outlined in Legislative Decree No. 82 of May 27, 2022, “Implementation of Directive (EU) 2019/882 of the European Parliament and Council of April 17, 2019, on the accessibility requirements for products and services,” which refers to the technical standard UNI EN 301549.
   Specifically, website compliance must be assessed according to the criteria in Chapters 9 “Web” and 10 “Non-web content,” which refer to the Web Content Accessibility Guidelines (WCAG) 2.1 at levels A and AA.
   The four fundamental principles of digital accessibility expressed by WCAG 2.1 are:

• Perceivable – Content is presented clearly and understandably.
• Operable – The interface is easily navigable by all users.
• Understandable – Information and operations are intuitive and easy to interpret.
• Robust – The site is compatible with the most common assistive technologies.

Excluded Areas
Article 1, paragraph 5 of Legislative Decree No. 82/2022 states that the provisions of the decree do not apply to the following website content and mobile applications:

• Time-based media that were pre-recorded and published before June 28, 2025;
• Office file formats published before June 28, 2025;
• Online maps and mapping services, provided that essential information for navigation is available in an accessible digital format;
• Third-party content that is neither funded nor developed by the economic operator nor under its control;
• Website and mobile application content considered archival, meaning they contain only content that has not been updated or modified after June 28, 2025.

2. General Description of the Service
   This website is intended for end consumers and provides commercial information about the hotel facility Palazzo Talìa. The site allows users to view available rooms and services, access the booking platform hosted on an external domain, and contact the facility directly.
3. Service Functionality
   The website is accessible via desktop, tablet, and smartphone using the main web browsers currently available and is offered in multiple languages.
   Navigation is designed to be intuitive and consistent, with a main menu providing direct access to the most relevant sections.
   Below is a detailed overview of the main services offered by the site:

• View available rooms: Users can browse available rooms via the dedicated menu item and select the desired type. Each room page displays features, photos, and additional information.
• View available services: Users can explore the services offered by the facility via the dropdown menu and select the desired service. Dedicated pages provide descriptive information and supporting images.
• Learn more about the facility: Users can discover more about Palazzo Talìa by selecting the relevant menu items.
• Access the booking platform: Users can reach the external booking platform by clicking the “book” button located at the top of the site.
• View offers: Users can browse special offers via the corresponding menu item.
• Explore press reviews: Users can view all articles about the Palazzo from the “press” page accessible via the dropdown menu. The media kit for the press is also available for download on this page.
• Book a table: Users can reserve a table at the Palazzo’s restaurant by clicking the relevant button on the page dedicated to culinary experiences and filling out the required booking information.
• Contact the facility: Users can contact the facility using the information provided on the “contacts” page accessible from the main menu.

 

4. Compliance with Accessibility Requirements
   To enhance accessibility and user experience, Grand Hotel Nazareno Srl has integrated the UserWay PRO accessibility widget into the website covered by this statement. Its use is completely free for website users and helps improve the site's compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

UserWay PRO offers a wide range of features to improve both website accessibility and user experience, accessible via a dedicated panel that can be opened by clicking the widget icon or using the keyboard shortcut CTRL+U. These features include:

• Screen Reader: Reads all page content aloud without requiring external software.
• Dictionary: Allows users to consult dictionaries without leaving the website. Essential for users with cognitive disabilities, non-native English speakers, and more.
• Larger Text: Increases text size on screen with four levels of enlargement, making all site content more readable.
• Saturation: Adjusts color intensity to high, low, or grayscale.
• Contrast: Inverts website colors or switches between light and dark contrast modes.
• Smart Contrast: Ensures all site colors comply with ADA standards, improving content visibility.
• Highlight Links: Highlights links, buttons, and other interactive elements with bright, high-contrast colors, making them easier to identify and improving usability and overall accessibility.
• Pause Animations: Stops moving or auto-updating content considered a barrier to accessibility, including flashing animations that may trigger seizures in sensitive individuals.
• Text Spacing: Adjusts text and line spacing to improve readability for users with dyslexia or low vision, offering three levels of customization.
• Line Height: Increases line spacing for more comfortable reading.
• Text Alignment: Aligns site text to the left, right, or center for a personalized and more accessible reading experience.
• Dyslexia-Friendly Font: The “UserWay Dyslexia Friendly” font improves readability and provides a smoother reading experience for visitors with dyslexia.
• Large Cursor: Enlarges the standard cursor by 400%, keeping the pointer visible at all times and enabling easier navigation through hyperlinks, tabs, and form elements.
• Tooltips: Displays alternative text and ARIA labels for on-screen elements when hovered over. Tooltips are high-contrast and easy to read for users with low vision.
• Page Structure: Quickly reveals page headings, landmarks, and links in a clear, structured, and accessible format, helping all users—especially those with disabilities—find desired content more efficiently.

In addition to the features users can activate via the accessibility menu, the UserWay PRO widget can detect numerous site non-compliances and apply real-time corrections without altering the source code—only what is rendered by the browser. This ensures the website is more usable for all end users, including those relying on assistive technologies.

Web content accessibility for users employing assistive technologies—such as screen readers, alternative keyboards, or voice commands—is further supported by the use of ARIA attributes. These attributes help describe the role, state, and properties of user interface elements, communicate dynamic interactions (e.g., expandable menus, modals, sliders) to screen readers, and support keyboard navigation within complex components.

5. Accessibility Monitoring Process
   Grand Hotel Nazareno Srl, during a future update of the website covered by this statement, will pay particular attention to the service delivery process to ensure it meets the requirements defined by digital accessibility regulations. The company is also considering support from external consultants for the following activities:

• Technical accessibility audit of the website through a gap analysis;
• User testing of key user flows, including the use of assistive technologies;
• Analysis of third-party technologies, plugins, and services implemented on the site;
• Reporting of gaps and non-compliances identified during the technical audit and user testing;
• Validation of corrections made to address non-compliances;
• Preparation of accessibility documentation available to the public;
• Staff training on best practices for digital accessibility;
• Definition of internal policies and procedures for handling user assistance requests.

Grand Hotel Nazareno Srl also intends to periodically conduct technical audits to monitor the website’s accessibility over time, potentially with the support of third-party experts in digital accessibility. These audits may lead to improvements based on user feedback and suggestions.

In such cases, technical audits will be carried out by an external accessibility consultant using up-to-date tools compliant with current regulations. The audits will include semi-automated code checks, manual user testing, and the use of assistive technologies.

 

6. Assistance and Reporting Accessibility Issues
   If users experience difficulty accessing website content or features, or require any further assistance, they may:

• Send an email to: info@palazzotalia.com
• Call the following phone number: +39 06 692521

In the communication, please specify:

• Full name;
• URL or section of the website related to the issue;
• Clear and concise description of the problem encountered;
• Tools used (operating system, browser, any assistive technologies);
• Any suggestions for improving accessibility.

Reports will be addressed as quickly as possible and may contribute to the ongoing improvement of the website’s accessibility.